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PU2: Business Studies Chapter 12 Solutions

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Chapter 12 Consumer Protection Part - A 1. State any one unfair trade practice of manufacturers and service providers by which consumers are exploited. Ans.  Consumers are exploited by the  unfair trade practice of manufacturers and service providers like  defective and unsafe products. Also 2.  adulteration , 3. false and misleading advertising, 4. hoarding, 5. black-marketing etc. (any one can be written) 2. State any one regulation which provides legal protection to the consumers. Ans.  The Consumer Protection act, 1986. Also 2.  The Indian Contract Act, 1872 3. The Sale of Goods Act, 1930 4. The Essential Commodities Act, 1955 5. The Agricultural Produce (Grading and Marking) Act, 1937 6. The Prevention of Food Adulteration Act, 1954 7. The standards of Weights and Measures Act, 1976. 8. The Trade Marks Act, 1999 9. The Competition Act, 2002 10. The Bureau of Indian Standards Act, 1986 (any one can be written) 3. In which year the Consumer Protection Ac...
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PU2: Business Studies Chapter 11 Solutions

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Chapter 11 Marketing Part - A 1. State any one Marketing Philosophy or concept. Ans.  The production concept Also 2. The product concept 3. The selling concept 4. The marketing concept 5. The Societal  marketing concept (any one can be written) 2. Give an example for the marketing of services. Ans. 3. Give the meaning of Product? Ans.  Product means goods or services or ‘anything of value’, which is offered to the market for sale. For example, Amul offers a number of food products (Amul milk, ghee, butter, cheese, chocolates, etc.). 4. What is Packaging? Ans.  The act of designing and producing the container or wrapper of a product is referred to as packaging. 5. What is Labelling? Ans.  Labelling is the act of  designing the label to be put on the package. Labels provide detailed information about the product, its contents, method of use, etc. 6. State any one feature of convenience goods. Ans.  Convenience goods  are purchased at convenient loca...
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